So, in the staff meeting I had brought up the topic of the Chatter channel in Discord, and of Discord in general after noticing something. 1) A significant portion of staff had muted chatter due to the environment and conversations held therein. 2) A majority of staff, myself included, do not enforce chatter, which has fallen to the Head Developer to moderate as per their claim. 3) A couple members of staff have mentioned, myself included, that players have come to them privately discussing discomfort with Discord as a whole. Personally, the incident I speak of has caused the player to become disinterested in the server and look for a greener pasture, so to speak. 4) A smaller portion of staff has expressed similar worry about the causes of the toxicity in chatter, if toxicity is a correct word to use. From this, I'd honestly like to say we have an issue with how the Discord is not only moderated, but how the environment on the server and channels within has fostered, dominated primarily by a small portion of Bay Discord users. I feel it's not only alienated players from discussing on discord, but also from the server itself, I feel it paints an inaccurate picture of Baystation's community as a whole, and I feel that these statements are accurate because there is a similar feeling even within the staff community at large. I personally feel as though the Discord is catering to a small handful rather than the community as a whole, and this is a result of us, the staff, being afraid to actually enforce it. What I propose: 1) Actual moderation of Chatter. Just like we force Trialmods to greet new players, I feel there needs to be an overhaul of how the Staff as a whole sees and treats the Discord channels. We can't be limited to just moderating ingame in this regard. 1.a) An announcement that we will be actually enforcing Server rules on chatter. Even though we list that Baystation rules apply on discord in our information tab, I feel an announcement on the news channel will help give us something to point to as we do this, and make the effort more cohesive and fresh rather than seeming like we are trying to catch up and retroactively enforce rules that were not enforced. 2) Isolating political or controversial chatter. I believe we should do a test-run of a #politics channel to see if it can be used without turning into a dumpster fire. Creating such a channel would not be an excuse to ignore what is going on inside, but we would not limit potentially controversial topics, regardless of your view. On top of this, I think we should just cut down on all the political talk we see going on in chatter, which feels out of place. If you want to discuss politics and get in an internet argument, there are other avenues. We're an atmospherics-based spaceman simulator, let's leave Chatter for actual light discussion and matters that pertain to the server or game itself. 3) An AHELP bot, or an actual discrete way to allow players to request Discord moderation. Either by modifying Staffcoach to allow players to comment but not read unless staff, or by implementing a bot that when PM'd, will notify all staff on the Discord server, we will not be able to 24/7 monitor the channel, and as in game, will require on players to report situations to us in order to help moderate, and I do not believe players will feel comfortable to do so - especially starting out, without a guarantee of anonymity. Please, tell me what you think, if I'm wrong or not, but if we do consider the health of our community to be important, I think a step we need to take is making Discord less of a dumpster fire and moderating it like we moderate the game and on occasion, the forums. It's often a player's first introduction into our OOC environment, and it needs to be a good one.